Terms and Conditions

Last updated: September 2026

These terms and conditions govern your use of the Crystal Tech Group website and the purchase of products from us. By placing an order, you agree to these terms.

1. Our Details

Crystal Tech Group Ltd is a company registered in England and Wales. Registered address: [Company address]. Company number: [Company number].

2. Orders

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion. You will receive an order confirmation by email once your order has been accepted.

3. Pricing

All prices are displayed in GBP and are exclusive of VAT unless stated otherwise. Prices are subject to change without notice. The price charged will be the price displayed at the time of placing your order.

4. Payment

Payment is required in full at the time of ordering. We accept payment by the methods displayed at checkout. All transactions are processed securely.

5. Delivery

We will endeavour to deliver within the estimated timeframes displayed at checkout. We are not liable for delays caused by circumstances outside our control. See our Shipping and Delivery page for full details.

6. Returns

Returns are accepted in line with our Returns and Warranty Policy. Your statutory rights are not affected.

7. Limitation of Liability

To the extent permitted by law, Crystal Tech Group Ltd shall not be liable for any indirect, consequential, or incidental loss arising from the use of our products or website.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We reserve the right to update these terms at any time. Continued use of our website constitutes acceptance of the updated terms.

These terms and conditions should be reviewed by a legal professional before going live.