Shipping policy

Shipping Policy

1. Shipping Rates and Delivery Times
We offer a variety of shipping options to meet your needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. Please note that delivery times may vary based on your location and the shipping method selected.

2. Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.

3. Shipping Carriers
We partner with reputable carriers such as [Carrier Names] to ensure reliable delivery.

4. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.

5. International Shipping
We offer international shipping to select countries. Please be aware that customs fees and import duties may apply, and these charges are the responsibility of the customer.

6. Lost or Damaged Items
If your order is lost or arrives damaged, please contact us within 7 days of receiving your order. We’ll be happy to assist you with a replacement or a refund.

7. Shipping Restrictions
We do not ship to P.O. Boxes or certain restricted countries. Please check our list of excluded locations at checkout.

8. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method chosen.

9. Free Shipping
Enjoy free standard shipping on orders over $1000.

10. Customs and Import Duties
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.

11. Contact Us
If you have any questions or need assistance with your order, please contact our customer service team at Hello@CrystalTech.Group or 03335678444.